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1iota has always brought Fans together for fun, safe, and free experiences. As we move through this time of crisis together, we are committed to carrying on that mission. Check back at www.1024wxlxd.cn for new opportunities to stay connected while we look forward to 1iota events and shows restarting. Be healthy and safe.

COVID Safety Policy


Your safety remains paramount, and that’s why layers of protection are now in place at every touch point of your Fan Experience. A safer Fan Experience starts at check-in, where you will be required to wear a face covering throughout the entire taping as well as answer a brief health survey on-site conducted by one of our team members upon your arrival. If you don’t have a mask of your own, just ask and one will be provided for you. Hand sanitizer will be available upon approaching the check-in area, as well as at a number of different touch points of your experience, and we will be enforcing social distancing throughout the entire Fan experience. With this, additional check-in time may be required to check-in our fans as safely and effectively as possible.

Over the last few months, our entire world has drastically changed. And while production across the nation came to a screeching halt, we are prepared and more excited than ever to get back on-site with our team. As we work through new hurdles that are presented with this health crisis, we will continue to update and educate our teams on new procedures in place to ensure the safest workplace possible. Here are a few steps that have already been implemented:

IN OFFICE
  • Team members must complete a quick questionnaire daily before arriving to work
  • Team members’ temperature is taken upon arrival prior to entering the workplace
  • Disinfectant wipes, hand sanitizer and disposable masks will be available in each office space
  • Office capacity is limited as social distancing measures are in effect
  • Office hours are reduced to no more than 5 hours in office for each employee
  • Daily cleaning takes place in all common areas at both the beginning and end of each business day
ON-SITE
  • Team members must complete a quick questionnaire daily before arriving to work
  • Team members’ temperature is taken upon arrival prior to beginning their shift
  • Team members are provided a branded reusable 1iota face mask, gloves and clear face shield that are now required along with their standard uniform
  • Team sizes are reduced and call times are staggered as social distancing measures are in effect
  • Daily cleaning takes place for all check-in materials at both the beginning and end of each shift

1iota has always brought Fans together for fun, safe, and free experiences. We have prided ourselves on the safety measures we’ve always had in place and that will not change now. We are working to go above and beyond what is required for our fans to have a safe experience. While some of these steps may result in additional efforts to attend an event in person over the next few months, we know that the health and safety of our fans is the priority. Given the high transmission rates associated with the Coronavirus, exposure to the virus at a Fan Experience is possible despite our efforts. To reduce that risk as much as possible, 1iota is implementing the following safety measures:

  • All fans will be required to wear face coverings throughout their entire on-site Fan Experience
  • Hand sanitizer will be available upon arrival at the check-in location as well as other touch points throughout the Fan Experience
  • Social distancing will be practiced at check-in, holding areas, studio seating arrangements and ingress / egress procedures.
  • Fans are encouraged to download the 1iota app to access their reserved tickets for check-in, as paper tickets will not be allowed for the time being.
  • Reduced capacities will be implemented to ensure social distancing
  • Face coverings are now considered mandatory by production for all 1iota events. Without wearing a face covering, you will be denied entry.
  • All personal items must remain at home or in your car. Only small bags (similar in size to a wristlet, etc.) will be allowed in.
  • Please do NOT bring your printed 1iota tickets with you. Only e-tickets on your mobile device will be accepted at check-in. If you do not have your e-ticket available on your mobile device, your government issued photo ID will be used to look up your reserved tickets.
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